Privacy Policy

WELCOMEDEED ESTATE AGENCY respects your privacy and your desire to understand how our information will be handled and used. We are committed to ensuring that your privacy is protected. This privacy policy notice explains how we will collect your personal data and how we use your personal data when you visit our website. Using your information in away that you are comfortable with and keeping your information secure is an integral part of the luxury services we aim to provide. 

References in this Privacy Policy to ”we”,”us” and”WELCOMEDEED ESTATE AGENCY”’ are to WELCOMEDEED  (company number 11708404 ), registered office Kemp House, 152-160 City Road, London,United  Kingdom , EC1V 2NX.
 

The information we collect and how we use it

When you engage in our residential property services on the telephone or online, we will collect as necessary information to ensure that we can fulfill your chosen service. You provide us with your information directly when you engage our services or request form such as  Name, Email address, Telephone number, or Payment Information.

Due to the exclusive nature of our business we may obtain information about you from other sources, including public available sources, such as the Land Registry, social media platforms or referral agents etc. Examples of information we may collect from other sources are: Name, Postal address, Email address, Date of birth or Income level.

 The following are examples of how we may use the information we collect:
 
• Answer your questions or respond to your requests
• Create and manage your account
• Process payment for purchases or other services
• Protect against or identify possible fraudulent transactions
• Telephone you or send you email and/or postal messages with information about WELCOMEDEED Services and other content we believe to be of interest to you
• Develop and provide Marketing tailored to your interests
• Allow you to participate in social sharing on our websites.

Marketing Preferences

You may be given the opportunity to opt-in to receive WELCOMEDEED AGENCY marketing communications where you have consented to receive them.  To ensure that you are still happy to hear from us we will check back every so often.
 
If you have opted in to receive marketing communications from us you can manage your preferences by either visiting us, emailing info@welcomedeed.com or  phone us.
 
 Please note that when you contact to  a third party or participate in  event, our partners may also ask if you want to sign up to receive marketing communications directly from them about their events or services.  If you provide your personal details to any of our  partners, the use of that information will be governed by their privacy policy and cannot be managed through WELCOMEDEED . 

 

Contacting us
 When you contact WELCOMEDEED through any channel ( including by phone, post, email or social media), we will collect information about you in order to respond to your query, request or feedback.  
 
This website is not intended for children.

This privacy notice was last amended in March 2019. It supersedes any earlier version.

WELCOMEDEED  is data controller in respect of the personal data processed when you visit our website. If you have questions or concerns in relation to this Privacy Notice you can contact us.

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